► Shipping costs are calculated via real-time external links
► Costs are based on distance, package weight and size auto-estimates
► A small surcharge is usually applied to cover packing materials etc
► You can check shipping cost estimates in "My Shopping Cart" at any time
Sometimes automatic shipping quotes can be inaccurate. For example, the system cannot decide for itself when to use satchels, gusset bags or boxes. If there is any great discrepancy between the estimate you have been charged for and the actual postage and handling costs incurred, we can credit or adjust for the difference afterwards. Should this happen and we don't notice, just let us know.
► We send most goods via Australia Post (domestic and international)
► We also send goods via Fastway Couriers, First express, VFS, Startrack (within Australia only & depending on location)
► It depends on a range of factors as to which carrier is used for your order
► If you have special or unusual freight preferences, please contact us.
► Please note that we cannot instruct carriers to "leave with neighbour" etc